FREQUENTLY ASKED QUESTIONS
WHAT ARE LASH EXTENSIONS?
Lash extensions are semi-permanent, synthetic, faux mink or silk fibers that are applied strand by strand with specially formulated non-irritating glue to your own natura lashes to enhance your eye shape. “Women love extensions because they can make lashes appear fuller, longer, and younger looking, while completely eliminating the need for mascara." They are completely painless, and last up to three months with proper maintenance of fills every 2-3 weeks. Lash extensions are the best thing that have been pioneered for everyone. Ready to wake up and look flawless with your Berry Lashes? Book your appointment today.
WHAT IS A LASH LIFT?
There can often be confusion over what a lash lift is. In simple terms, it is a non-invasive cosmetic treatment. It is designed to boost the curl pattern of your own lashes and provide you with the classic no-makeup makeup look. But how does it work? A lash lift is a chemical process that curls your lashes. Unlike lash extensions, this type of lash enhancement only works with your natural lash length. There are no faux lashes involved in this procedure. That’s the best part about a lash lift. This cosmetic treatment boosts one of your natural features to its fullest potential. If you are already comfortable with cosmetic treatments, then the process will seem familiar to you. If not, then think about a lash lift as a hair perming appointment for your eyelashes. You can expect to maintain your lash lift for over six weeks.
WHAT IS A REMOVAL?
Lash removals are a dedicated treatment, to remove all the existing lash extensions a gel remover is used. This product is carefully applied to the eyelash extensions to dissolve the adhesive bond that holds the extensions to the lash. Please leave the removals to the professions, you can damage your natural lashes if you remove your extensions at home by pulling them off.
HOW DO I KNOW WHICH LASH SET IS BEST FOR ME?
If you are not sure what service best fits you, give us a call! Our receptionists can help you pick which service would be best by explaining to you what each set looks like. Still unsure? We can book you for a free consultation where a licensed lash tech will review your daily routine, your eye shape, and your goal for your lashes. To book a consulation, please give us a call!
WHAT IS THE MAINTENANCE FOR MY LASH SET?
Your aftercare routine is essential when keeping up with the maintenance of your lashes. It is best to avoid any water or steam within the first 24/48 hours of your visit. Sleeping on your back is ideal or you can use our sleeping mask to avoid fallout during your sleep, making sure to use oil free products, brushing daily is essential to keeping your lashes straight and tidy. Avoid using mascara or eyelash curlers. Avoid extreme heat. Avoid picking, pulling, & rubbing. Book your fills every 2-3 weeks, no more than 21 days to maintain the look. New full sets are required every 2-3 months. Lastly, it is essential that you wash your lashes DAILY to maintain a clean & fresh set. For this we recommend our AFTERCARE products!
DO YOU OFFER ANY ADD ON SERVICES?
Absolutely! We offer hint of color services that can be added on to any service for a pop of fun! We offer a variety of colored lashes that can be applied to specific areas of the lash line or throughout the entire set for a fun colorful look! Simply add on this service when booking your appointment online or call us to add it on to your appointment!
WHAT IS A FILL? HOW OFTEN SHOULD I COME FOR A FILL?
We offer fills on every set, and we recommend that you come in every 2-3 weeks (no more than 21 days) from your previous fill/full set appointment. If you have less than 40% of extensions left, you must book for a new set. During a fill service, the technician will remove any outgrown lash extensions and replace them with new lash extensions. Just like your hair, your lashes grow & fall daily & overtime you will start noticing gaps, this is when the lash fill comes in! Lash fills take anywhere between 1 hour to 1.5 hours.
HOW MUCH ARE YOUR SERVICES?
Our prices change monthly and can be viewed on our home page or when booking online. For any further questions regarding pricing please call us at either location.
I AM RUNNING LATE FOR MY APPOINTMENT, WHAT SHOULD I DO?
For any questions regarding your appointment please call us at the location of your appointment reservation.
I NEED TO CANCEL MY APPOINTMENT? HOW DO I CANCEL IT?
For any questions regarding cancellations, please call us at the location of your appointment reservation.
WHAT IS YOUR REFUND POLICY?
For any questions regarding our refund policy, please reference our policy page or call us at the location of your appointment reservation
Have any other questions that aren't addressed above? Give us a call or send us an email, we are more than happy to help you with any further questions or concerns!